返金および返品ポリシー

1. Overview

At GY-Art Decor, we are committed to ensuring the satisfaction of our customers. If you are not entirely satisfied with your purchase, we’re here to help. This Refund Policy outlines the conditions under which returns and refunds are accepted.

2. Returns

Eligibility for Returns:

• Time Frame: You have [7] days from the date of purchase to initiate a return. If [7] days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
• Condition of Items: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged or not in their original condition may not be eligible for a refund.
• Proof of Purchase: A receipt or proof of purchase is required to process your return.

Non-returnable Items:

Certain items are exempt from being returned, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

3. Refunds

Processing Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

• Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [3] days.
• Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Your Contact Information].

Partial Refunds:

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
• Any item returned more than [7] days after delivery.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at gy-artdecor@gy-artdeco.com and send your item to: No. 3245, Gaoqishe, Dianqian Street, Huli District, Xiamen, Fujian Province, China, Postal Code: 361011.

5. Shipping Returns

To return your product, you should mail it to: No. 3245, Gaoqishe, Dianqian Street, Huli District, Xiamen, Fujian Province, China, Postal Code: 361011.

• Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• **Depending on your location, the time it may take for your exchanged product to reach you may vary.
• **Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

6. International Returns

If you are shipping an item internationally, please note:

• Customs Fees: You are responsible for any customs fees, duties, or taxes incurred during the return process.
• Shipping Costs: International return shipping costs are the responsibility of the customer and are non-refundable.

7. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Please review this policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: gy-artdecor@gy-artdeco.com
• Phone: +0086 18759225510
• Address: No. 3245, Gaoqishe, Dianqian Street, Huli District, Xiamen, Fujian Province, China, Postal Code: 361011

By making a purchase on our website, you agree to this Refund Policy.